Creator Connect Austin

- Privacy Policy -

1. Overview

Creator Connect Austin ("we," "us," or "our") is committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices in connection with our website at creatorconnectaustin.com, our membership application process, in-person meetup events, email communications, and online community hosted on Skool (collectively, the "Services").

By using our Services or submitting an application, you agree to the practices described in this policy. If you do not agree, please do not use our Services.

Creator Connect Austin is operated in the State of Texas.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

  • Name and email address
  • Social media handles and profile links
  • Content niche, platform focus, and audience size
  • Any other information you voluntarily submit through our application form or community interactions

Information collected automatically:

  • Basic website usage data, such as pages visited, time on site, and referring URLs
  • Device and browser type
  • IP address

Information collected through cookies and tracking technologies:We currently use cookies on our website for basic functionality. In the future, we may also use analytics and advertising tools including Google Analytics, Google Ads remarketing pixels, and the Meta Pixel to better understand how visitors interact with our site and to reach potential members through advertising. When and if those tools are activated, this policy will be updated accordingly and you will be notified.

3. How We Use Your Information

We use the information we collect to:

  • Evaluate membership applications and manage the approval process
  • Communicate with you about your application status, event logistics, and community updates
  • Send you our email sequence and ongoing community communications via ConvertKit
  • Manage your community access and participation on Skool
  • Manage event RSVPs and attendance through Luma and Eventbrite
  • Improve our website, events, and overall community experience
  • Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects.

4. How We Share Your Information

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

We share your information only with the third-party service providers we use to operate our Services. These providers are authorized to use your information only as necessary to provide services to us. Our current service providers include:

  • Tally — membership application form collection (tally.so)
  • ConvertKit — email marketing and member communication (convertkit.com)
  • Skool — online community platform and community digest emails (skool.com)
  • Luma — event management and member RSVP (lu.ma)
  • Eventbrite — public event listing and discovery (eventbrite.com)
  • Google — data storage and organization (google.com)
  • Hostinger — website hosting (hostinger.com)

Each of these providers maintains their own privacy practices. We encourage you to review their respective privacy policies for details on how they handle your data.

We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to support basic site functionality. We do not currently use third-party advertising or analytics cookies.

If and when we implement Google Analytics, Google Ads remarketing, or the Meta Pixel, those tools may place their own cookies on your device to collect information about your browsing behavior across websites. You will be notified before those tools go live, and this policy will be updated to reflect them.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain website functionality.

6. Data Retention

We retain your personal information for as long as your membership is active or as reasonably necessary to fulfill the purposes described in this policy. If your application is declined, we may retain your application information for a limited period for recordkeeping purposes, after which it is deleted.

You may request deletion of your data at any time by contacting us at info@creatorconnectaustin.com. We will honor deletion requests within a reasonable timeframe, except where we are required by law to retain certain information.

7. Your Privacy Rights

Under the Texas Data Privacy and Security Act (TDPSA) and applicable federal law, you have the right to:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request that we correct inaccurate or incomplete information
  • Deletion — Request that we delete your personal information
  • Opt-out — Opt out of any sale of your personal information (we do not sell personal information) or targeted advertising (we will update this section if advertising tools are activated)
  • Non-discrimination — We will not discriminate against you for exercising any of these rights

To exercise any of these rights, please contact us at info@creatorconnectaustin.com. We will respond to your request within 45 days. In some cases, we may need to verify your identity before processing a request.

8. Email Communications

By submitting a membership application, you consent to receiving emails from Creator Connect Austin related to your application, membership, event details, and community updates. These emails are sent through ConvertKit.

Every email we send includes an unsubscribe link. You may opt out of non-essential communications at any time. Please note that even if you opt out of marketing or community emails, we may still send you transactional messages related to your membership if applicable.

Our emails comply with the federal CAN-SPAM Act. All emails include our physical mailing address:

Creator Connect Austin9901 Brodie Lane, Suite 160 PMB1620Austin, TX 78748United States

9. Third-Party Links

Our website and community may contain links to third-party websites, including social media profiles and external resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Services are intended solely for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes — particularly the addition of new tracking technologies or data-sharing practices — we will notify active members via email before those changes take effect. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

13. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

info@creatorconnectaustin.com

We aim to respond to all privacy-related inquiries within 5 business days.